Go Positive! Lead to Engage Participant Workbook

Utilizing a positive—rather than punitive—approach to helping you become internally motivated for success, this Workbook , used as part of a Go Positive workshop, reviews the material presented in the Workshop and involves you in well-designed exercises that give you the tools to ensure a deeper, more long-lasting level of engagement and loyalty in your workplace. Through the workshop, you will gain: A heightened awareness of what it takes to increase employee engagement; An amplified focus on the key priorities that must become aligned to achieve corporate goals; An increased activity level on the high-return behaviors that generate improved engagement and productivity Based on the most recent scientific, behavioral, and psychological research and the workshop authors' collective, 60-plus years of experience fostering positive attitudes, the Go Positive: Lead to Engage workshop gives you the resonant answer to the question: How can I maximize the attitudes—and ultimately, the performance—of my employees, even amidst very chaotic and uncertain times?

Preface vii Things You Should Know 1 Workshop Objectives 3 Think of a Secret 5 What Is Engagement? 7 Current State of Your Employees’ Engagement 9 The Employee Engagement Wheel: Model Overview 11 The Power of Awareness: Choice 13 Awareness: Lead to Engage Principle 1: Know Your Angles 17 Awareness: Lead to Engage Principle 2: Own It! 19 Awareness: Lead to Engage Principle 3: Let It Go! 25 The Power of Alignment: Internal GPS 31 Alignment: Lead to Engage Principle 4: Know the Goals 35 Alignment: Lead to Engage Principle 5: Focus Your Energy 41 Alignment: Lead to Engage Principle 6: Connect the Dots 45 The Power of Action 53 Action: Lead to Engage Principle 7: Know Your People (KYP) 63 Action: Lead to Engage Principle 8: Develop Future Leaders 69 Action: Lead to Engage Principle 9: Maximize Your Boss 77 Lead to Engage Wrap–Up: The Pieces Fit 83 Appendix: Additional Information 87 Leadership Theory and Styles 87 Problem Psychology Versus Positive Psychology 88 Positive Psychology: Assumptions 89 Behavioral Psychology: Why Do People Do What They Do? 90 Using Communication to Reinforce Engagement: At a Glance 92 Reading List 94 About the Authors 97

Sam Glenn is the best–selling author of A Kick in the Attitude (Wiley), and a humorous, award–winning keynoter on the power of attitude in the workplace and beyond. Sam presents frequently to Fortune 500 companies and other organizations wanting an attitude recharge (www.SamGlenn.com). Doug McKinley, PsyD, MCC (Certified Coach), is founder and CEO of McKinley Leadership (www.TMGLeader.com), a training and coaching firm. McKinley has years of experience working with leadership across such industries as healthcare, financial services, insurance, and not–for–profit. Scott Carbonara, known as "The Leadership Therapist," is an international speaker, trainer, author of A Manager′s Guide to Employee Engagement , and management consultant on the topics of communications, employee engagement, customer service, and change management. (www.LeadershipTherapist.com) Scott pulls from his diverse background—from working as an award–winning crisis counselor, to serving as director of communication and change management and eventually executive chief–of–staff of Blue Cross/Blue Shield.