Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era

Praise for Open Service Innovation
"I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that′s rich in concept, deeply explained, with tools ready to use in every industry."
–Scott Cook, founder and chairman of the executive committee, Intuit
"Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues."
–Clayton Christensen, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator′s Dilemma
"To thrive, businesses will need to master the lessons of open service innovation. Here is their one–stop guidebook with important lessons clearly and compellingly presented."
–James C. Spohrer, director, IBM University Programs World–Wide
"Open innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co–creation in the world of services."
–Tom Kelley, general manager, IDEO, and author, The Ten Faces of Innovation and The Art of Innovation
"With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition."
–Alex Osterwalder, author, Business Model Generation
"Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation."
–Sir Terry Leahy, chief executive, Tesco

Spis treści:
Acknowledgments.
Introduction: Open Services and Innovation.
1 The Case for Op en Services Innovation.
Part 1: A Framework to Spur Innovation and Growth.
2 Think of Your Business as a Services Business.
3 Co–Create with Your Customers.
4 Extend Services Innovation Outside Your Organization.
5 Transform Your Business Model with Services.
Part 2: Open Services Innovation in Practice.
6 Open Services Innovation in Larger Companies.
7 Open Services Innovation in Smaller Companies.
8 Open Services Innovation for Services Businesses.
9 Open Services Innovation in Emerging Economies.
10 Open Services Innovation: The Way Forward.
Notes.
The Author.
Index.

Nota biograficzna:
Henry Chesbrough is professor and executive director of the Center for Open Innovation at the Haas School of Business at the University of California, Berkeley. Previously, he was a professor at the Harvard Business School. His book Open Innovation was named Best Business Book by Strategy & Business magazine, and the best book on innovation on NPR′s All Things Considered. His second book, Open Business Models, was named one of the 10 best business books by BusinessWeek, and Scientific American rated him as one of its Top 50 business and technology leaders.

Okładka tylna:
Praise for Open Service Innovation
"I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that′s rich in concept, deeply explained, with tools ready to use in every industry."
–Scott Cook, founder and chairman of the executive committee, Intuit
"Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues."
–Clayton Christensen, Robert & Jane Cizik Professor of Bu siness Administration, Harvard Business School, and author, The Innovator′s Dilemma
"To thrive, businesses will need to master the lessons of open service innovation. Here is their one–stop guidebook with important lessons clearly and compellingly presented."
–James C. Spohrer, director, IBM University Programs World–Wide
"Open innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co–creation in the world of services."
–Tom Kelley, general manager, IDEO, and author, The Ten Faces of Innovation and The Art of Innovation
"With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition."
–Alex Osterwalder, author, Business Model Generation
"Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation."
–Sir Terry Leahy, chief executive, Tesco