Managing Indirect Spend: Enhancing Profitability Through Strategic Sourcing

Has your company gotten the wake–up call?
The "spend now, ask questions later" era is over.
Many companies that were riding high for the last decade now face severely contracted revenues. Find unique ways to cut costs without reducing headcount. Managing Indirect Spend shows you how.
This benchmark resource provides you with the knowledge and tools necessary to manage indirect costs, with clear guidance informed by the authors′ more than 20 years of experience as cost–reduction consultants.
With tools and real–world examples, Managing Indirect Spend provides insider tips for greatly improved bottom–line growth through effective management of indirect costs.
Here, you will find nuts–and–bolts techniques for sourcing effectively, with coverage of:
Challenges you can expect to face when sourcing indirect spend categories
The online tools you must take advantage of
Using creativity when performing research
How to work smart with people, both externally and within your own organization
Secrets to help you become the "ideal" customer in your supplier′s eyes
How to identify leverage points during negotiations
Inside, you′ll find the tools and techniques you need, an overview of the sourcing process, and helpful case studies based on actual experiences to help you source more effectively. Successfully reduce costs in indirect spend procurement categories and watch your bottom line grow with Managing Indirect Spend′s step–by–step manual of best practices.

Spis treści:
Preface xi
Acknowledgments xvii
Introduction: What Is Indirect Spend, and How Does One Manage It? 1
PART ONE: THE PROCESS
Chapter 1: An Introduction to Strategic Sourcing 9
Joe Payne
Chapter 2: Data Collection and Analysis 15
Joe Payne
Chapter 3: Conducting Research 47Joe Payne
Chapter 4: The RFx Process 63
Kathleen Daly
Chapter 5: Scorecarding Suppliers 89
Kathleen Daly
Chapter 6: Negotiations 103
Joe Payne
Chapter 7: Get It in Writing 121
Joe Payne
Chapter 8: Implementation and Continuous Improvement 145
Joe Payne
Chapter 9: What Not to Do During a Strategic Sourcing Initiative 167
William Dorn
PART TWO: THE TOOLS
Chapter 10: The Importance of Market Intelligence 191
William Dorn
Chapter 11: Tools to Assist You in Gathering Data and Expediting the Sourcing Process 207
William Dorn
Chapter 12: Increasing Stakeholder Engagement 231
David Pastore
PART THREE: EXAMPLES FROM THE FIELD
Chapter 13: Supplier Collaboration 245
William Dorn
Chapter 14: Leveraging Supplier Feedback 255
William Dorn
Chapter 15: Data Analysis 263
David Pastore
PART FOUR: HOW TO DO IT
Chapter 16: Offi ce Supplies and the Sourcing Process 277
Jennifer Ulrich
Chapter 17: Negotiating Local and Long–Distance Telecommunications Services 299
David Pastore
Chapter 18: How Cell–Phone Management Drives Continuous Cost Savings 315
William Dorn
Chapter 19: Getting the Best Small Package Rates 339
William Dorn
Chapter 20: Making Sense of MRO Spend 355
Kathleen Daly
Chapter 21: Analyzing Shipping Costs 381
Joe Payne
Chapter 22: Sourcing Services 401
Jennifer Ulrich and Scott Decker
About the Authors 423
About the Contributors 425
Index 427

Nota biograficzna:

Joe Payne, Director of Strategic Sourcing, Source One Management Services, is an experienced consultant who has helped many companies reduce costs and manage change. He leads a team of project managers and analysts, developing insights into the challenges organizations face when undertaking init iatives to reduce costs in the area of indirect spend.
William R. Dorn, Jr., Director of Operations, Source One Management Services, is a certified Six Sigma Black Belt with extensive experience in large–scale projects for Fortune 500 companies and the federal government.?? His expertise includes business analysis; mechanical and manufacturing engineering; business process reengineering; risk analysis; and technology design, acquisition, and implementation.

Okładka tylna:

Has your company gotten the wake–up call?
The "spend now, ask questions later" era is over.
Many companies that were riding high for the last decade now face severely contracted revenues. Find unique ways to cut costs without reducing headcount. Managing Indirect Spend shows you how.
This benchmark resource provides you with the knowledge and tools necessary to manage indirect costs, with clear guidance informed by the authors′ more than 20 years of experience as cost–reduction consultants.
With tools and real–world examples, Managing Indirect Spend provides insider tips for greatly improved bottom–line growth through effective management of indirect costs.
Here, you will find nuts–and–bolts techniques for sourcing effectively, with coverage of:
Challenges you can expect to face when sourcing indirect spend categories
The online tools you must take advantage of
Using creativity when performing research
How to work smart with people, both externally and within your own organization
Secrets to help you become the "ideal" customer in your supplier′s eyes
How to identify leverage points during negotiations
Inside, you′ll find the tools and techniques you need, an overview of the sourcing process, and helpful case studies based on actual experiences to help you source more effectively. Successfully reduce costs in i ndirect spend procurement categories and watch your bottom line grow with Managing Indirect Spend′s step–by–step manual of best practices.