Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Consultants

Efficient and effective operations hold the key to success for any organization.
Over the years, a plethora of tools and techniques has been developed to help managers and consultants improve their operations. Yet, with so many available, it can be hard to know which one will work best for you.
Essential Tools for Operations Management helps you navigate this complexity, providing a range of processes, ranging from business plans to customer relationship management.
Packed with diagrams, strategies, guidance and further resources, this is a book you’ll want to refer to over and over again.
For further tips and features, visit the website www.essentialtoolsseries.com.

Spis treści:
ACKNOWLEDGEMENTS.
FOREWORD.
BIOGRAPHICAL DETAILS.
INTRODUCTION.
1. STRATEGIC MANAGEMENT.
2. BUSINESS PLANNING.
3. PRODUCT DEVELOPMENT.
4. SUPPLY CHAIN MANAGEMENT.
5. PEOPLE MANAGEMENT.
REFERENCES.
INDEX.

Nota biograficzna:
Professor Simon A. Burtonshaw–Gunn is a practising management consultant with significant experience in both the public and private sectors covering a range of organizations and industries. He has undertaken assignments in Asia, North Africa, the Middle and Far East, and Eastern Europe. To support this experience he holds two Masters degrees and a PhD in various strategic management topics together with fellowship of four professional bodies. This book follows the popular The Essential Management Toolbox (John Wiley & Sons, 2008).

Okładka tylna:
Efficient and effective operations hold the key to success for any organization.
Over the years, a plethora of tools and techniques has been developed to help managers and consultants improve their operations. Yet, with so many available, it can be hard to know which one will work best for you.
Essential Tools for Operations Manageme nt helps you navigate this complexity, providing a range of processes, ranging from business plans to customer relationship management.
Packed with diagrams, strategies, guidance and further resources, this is a book you’ll want to refer to over and over again.
For further tips and features, visit the website www.essentialtoolsseries.com.