What Your Body Says (And How to Master the Message): Inspire, Influence, Build Trust, and Create Lasting Business Relationships

Train your body to communicate with confidence and clarity–have your body match what your mouth says...
The popular phrase "leading from influence" takes for granted that influence derives chiefly from verbal communication. However, communication is about more than words. To get to the next level in your career, you must communicate with your entire self.
What Your Body Says gives you the straight–up "how–to" on unifying what you say with what you do, allowing you to better connect with other people and reach your full leadership potential. It gives you a clear and simple process to follow, all drawn from an intense study of how language impacts people′s lives and emotions. Filled with useful tools, strategies, and techniques, this book gives you the key toSpeak intelligently while looking smart, engaging and realDeliver unpleasant messages without pain or guiltHaving a committee meeting and getting something doneAnd more
Written by Sharon Sayler, a highly accomplished expert in marketing, presentations, and body language, What Your Body Says is the only guide you need to achieve the competitive edge in your personal and business communication style.

Spis treści:
Dedication.
Foreword.
About This Book.
Acknowledgments.
About the Author.
Introduction.
Understanding the difference between power, intimidation and influence.
How Influence Equals Opportunity.
Items of Note.
Chapter One: The Signals You Are Sending.
Good versus Bad Non–Verbals.
Chapter Two: How the Signals Work.
Intentional Gestures are a Powerful Tool.
When and How the Gesture Happens.
How Long to Hold the Gesture.
“But wait, there′s more…” Connecting Two Ideas Non–Verbally.
How to Disconnect Two Ideas Non–Verbally.
Chapter Three: Gestures of Relationship.
How to Attach Yoursel f to a Message.
How to Create a Visual Placeholder.
Chapter Four: Gestures of location.
How to Use Locations.
How to Create a Phantom Location.
How to Assign Negatives to a Location.
How to Avoid Cross–Contaminating Your Message.
Chapter Five: Gestures that teach.
Keep the Gesture Simple and Familiar.
Verbal and Non–verbal Congruency.
Do I Always Have to be Congruent?
Chapter Six: Gestures of expectation and influence.
How to Use Your Posture to Show Your Confidence.
Proactive versus Reactive.
I Expect You to Wait.
Power Gestures.
How to Confirm Others′ Perception of the Experience.
Manage the Behavior — Not the Person.
Chapter Seven: The Eyes Have It.
Where Do I Put My Eyes?
What Can I Do With My Eyes?
Eyes and Emotion.
How to Manage with Eye Contact.
Pros and Cons of Little or No Eye Contact.
Chapter Eight: How The Signals Sound —The Voice.
Voice Patterns of What We Do and Who We Are.
How to Use the Credible Voice Pattern.
How to Use the Connection Voice Pattern.
Is Your Voice Sabotaging You?
Addicted to the Verbal Pause.
The Need to Breathe.
Chapter Nine: The Unintentional Non–Verbals.
Fidget Reboot Button.
The Non–verbal Outburst.
Chapter Ten: The Fine Print In Your Owner′s Manual.
The Trick is to Remain Flexible.
Master the Behavior Game.
Chapter Eleven: Putting It All To Work.
Feelings Change Facts.
Emotions Motivate.
How to Communicate a Clear Direction.
Observe to Become Self–Aware.
How Context Controls the Message.
Final Thoughts: Master Your Message –– Next Steps.
Cheat Sheets.
Resources And Recommended Reading.
Quick Reference Guides.