The Personal Efficiency Program: How to Stop Feeling Overwhelmed and Win Back Control of Your Work!

Increase Your Productivity, Reduce Stress, and Get Home on Time at Last!
More than one million people worldwide are getting their work done and improving the way they feel at work thanks to Kerry Gleeson′s revolutionary book, The Personal Efficiency Program. Now, it′s your turn. Find out how to get organized, navigate technologies like port–able communication devices and e–mail, run a no–nonsense meeting, juggle all the players in the new global business environment, and carve out more time to do what you really want to do. We all struggle to balance work life and personal life; this book will help you work more quickly and efficiently, freeing time for you to fulfill your other duties as a parent, a spouse, or a friend.
This updated Fourth Edition of the ultimate labor–saving, stress–busting, career–boosting guide helps you take complete control of every challenge and chore you face at work. Revised and retooled to address the evolving demands of the modern workplace, it shows you how to:
Learn to organize yourself to act
Stop feeling overwhelmed and free yourself from stress
Get things done with the least amount of effort
End e–mail overload
Are your meetings a waste of time? Make them effective and efficient!
Spend less time at the office and more time kicking up your heels

Spis treści:
WORLDWIDE OPPORTUNITIES WITH IBT.
PREFACE.
ACKNOWLEDGMENTS.
INTRODUCTION.
Origin of the Personal Efficiency Program.
How to Work.
CHAPTER 1: Executive Summary.
Get Organized.
Habits and Routines.
Batching Work.
Planning.
Continuous Improvement of the Process (Kaizen).
CHAPTER 2: Do It Now!
Why the Personal Efficiency Program Works.
Start with Your Desk or Work Space.
Overcoming Procrastination.
Not Everything Can or Should Be Done Now.
Build Decisiveness into Your Work Habits.
Establish Do It Now Work Habits.
Perfection.
Discipline.
Follow–Up for Chapter 2.
CHAPTER 3: Organize It Now!
A Soldier’s Story.
Cleaning Out the Clutter.
Where Does Clutter Come From?
Why Clutter Stays There.
Out of Sight?
Don’t Overlook the Obvious.
Start with the Basics.
Your Office Toolbox.
Become Familiar with Tools as They Come on the Market.
Organizing Files—Beginning with Paper.
Working Files.
Tickler System.
Setting Up Your Personal Working Files.
Your Personal Reference Files: Note Things to Do as You Come across Them.
Archive Files.
Tips—What to Keep, Where to Keep It, and What to Throw Away.
Tips for Improving Your Paper Filing System.
Filing and Labeling.
Organizing Electronic Files.
Where to Begin—The Computer’s Operating System.
Back Up Your Hard Drive.
Naming Electronic Files.
Let the Computer Find Your Documents for You.
Organizing E–Mail.
Steps to Organize E–Mail.
Creating and Organizing Your E–Mail Address Book.
Organizing Bookmarks—Web Pages You May Wish to Access in the Future.
Organizing the Computer Desktop to Access Applications and Files Easily.
Using Search Functions.
Organizing Other Media.
Summary.
Follow–Up for Chapter 3.
CHAPTER 4: Do It Routinely.
Keep a Time Log.
Electronic Time Log.
Overcome Information Overload.
Beyond the In Basket.
Batch the Routine Work.
Schedule and Avoid Having to Decide.
Parkinson’s Law and the Allocation of Time.
Blocks of Time.
Batching Telephone Calls.
One More Thing!
Batching E–Mail.
Paper Mail/Memos.
Reading.
Weekly One–on–One Meetings.
Daily Meeting with Administrative Assistant.
Dealing with Interruptions.
Respect Other People’s Time.
Making It Work.
Pitfalls.
Follow–Up for Chapter 4.
C HAPTER 5: Plan It Now!
Purpose of Planning.
Planning Principles.
Prioritizing—Task Management.
Time Management.
The Time It Takes to Plan: Is It Worth It?
PEP Planning Process.
Daily Planning.
Weekly Planning.
One More Reason to Schedule a WRAP (Weekly Review and Action Plan).
Shaping the Diary—A Monthly Planning Process for Senior Executives.
Project Implementation Planning.
Criteria for Project Planning.
Implementation Mapping.
Planning in Microsoft Outlook/Lotus Notes.
Planning on a Computer.
Microsoft Outlook/Lotus Notes Calendaring.
Strategic Planning.
Goals.
Personal Goals.
Values.
Values on a Personal Level.
Visualization—What You See Is What You Get.
Follow–Up for Chapter 5.
CHAPTER 6: Dealing with E–mail Now! The Single Biggest Challenge for Most People.
Part One: Take Control of What You Get.
The More E–Mail You Send, the More You Will Receive.
Push to Pull.
If You Have Administrative Support.
Technical Solutions.
Change E–Mail Address.
You DecideWhen to Handle Your E–Mail.
CCs and “Reply All”.
Part Two: Managing and Processing Information Efficiently.
Add–In Applications for E–Mail Programs—Organize Information.
Setting Standards.
More Standards.
Processing Information.
The Four Ds.
Turn Off Notifications.
Instant Messages.
Pending Folder.
Setting Reminders.
Read Faster!
E–Mail Rules of Thumb.
It Is No Easy Task!
Follow–Up for Chapter 6.
CHAPTER 7: Follow–Up and Follow–Through!
Persistence.
Persistence, Routines, and Habits—Doing What You Don’t Like to Do.
Forget Remembering.
Preoccupation and Time.
Organize Efficient Follow–Up Systems.
Paper Follow–Up.
Logbook.
Electronic Solutions to a Logbook.
Calendar Systems.
Electronic Solutions to Follow& #8211;Up and Follow–Through.
Combination Paper and Electronic Calendaring Systems.
Work Groups.
Follow–Up and Delegation.
Delegation—Using Your Electronic Tools.
Exceptions to the Rule.
Make Follow–Up Part of the Work Process.
Follow–Up for Chapter 7.
CHAPTER 8: Do It Right, Now!
Apply This One Principle, and That Is All You Need to Do.
Why Quality?
Kaizen.
PEP—A Practical Tool for Quality Improvement.
6S.
Identifying Your Customers and Their Needs.
Workplace Kaizen.
Benchmarking.
Focus on Prevention.
Project–by–Project Improvement.
Continuous Change.
Summary.
Follow–Up for Chapter 8.
CHAPTER 9: Do It Now! —FromWherever You Are!
Evolving Work Environments.
Why Now?
What Is a “Mobile Work Environment”?
Working Out of a Home Office.
Common Denominators.
The Proper Work Tools for the MWE.
Work Issues in the MWE Home Office.
Common Issues FacedWorking in the MWE.
Work Issues in the MWE.
Follow–Up for Chapter 9.
CHAPTER 10: Be a Do It Now Manager!
Management by Walkabout.
Examples of PEP Walk.
Why PEP Walk Works.
Had I Known!
Face–to–Face Communication.
Follow–Up Method.
Delegation.
What Does a Do It Now Manager Do?
Concentrate on the Process of Work.
Don’t Be Tied to the Desk.
Start with Yourself.
Electronic Tools to Enhance Your PEP Walks.
MBWA in an Alternative Office.
Summary.
Follow–Up for Chapter 10.
CHAPTER 11: Making Meetings Effective.
Part One: Cutting Down on the Number of Meetings.
Meeting Analysis.
Go. See. Confirm.
Part Two: If You’re Going to Call a Meeting, Run It Right.
Well–Run Meetings.
During Meetings.
After the Meeting.
Summary.
Follow–Up for Chapter 11.
CHAPTER 12: Maintain It Now.<