Security Operations Center Guidebook: A Practical Guide for a Successful SOC

Security Operations Center Guidebook: A Practical Guide for a Successful SOC provides everything security professionals need to create and operate a world-class Security Operations Center. It starts by helping professionals build a successful business case using financial, operational, and regulatory requirements to support the creation and operation of an SOC.  It then delves into the policies and procedures necessary to run an effective SOC and explains how to gather the necessary metrics to persuade upper management that a company’s SOC is providing value.

This comprehensive text also covers more advanced topics, such as the most common Underwriter Laboratory (UL) listings that can be acquired, how and why they can help a company, and what additional activities and services an SOC can provide to maximize value to a company.

Helps security professionals build a successful business case for a Security Operations Center, including information on the necessary financial, operational, and regulatory requirementsIncludes the required procedures, policies, and metrics to considerAddresses the often opposing objectives between the security department and the rest of the business with regard to security investmentsFeatures objectives, case studies, checklists, and samples where applicable

Part I – Developing Your Security Operations Center 1. What is a Security Operations Center? 2. Needs Assessment 3. Business Case 4. Building Your SOC 5. Staffing Options

Part II – Operations 6. Responsibilities and Duties 7. Post Orders and Procedures 8. Training Programs 9. Enterprise Access Control 10. Alarm Monitoring 11. Enterprise Video Surveillance 12. Working with Your Vendors 13. Incident Reporting 14. Communication Plan 15. The Emergency Operations Center

Part III – Making the SOC an integral part of your Company 16. Customer Service is KEY 17. Metrics 18. Developing Partnerships 19. Brand Recognition 20. Continuous Improvement